Healthcare Advisory

Promoting Healthcare Financial Wellness

The healthcare landscape has been in a constant state of flux with regulation changes, restructured payment models, staffing, increased provider costs, and more. With so many variables impacting the healthcare business, it has become vital now, more than ever, for healthcare organizations to implement an effective and efficient financial management strategy to stay out of the red zone. Often, this means seeking experts to help assess risks and map out strategic financial plans.


With over 30 years of experience, our Healthcare Advisory team understands the clinical, regulatory, reimbursement, and operational challenges facing today’s healthcare industry.

We are grateful to our Advisory Board, a team of industry experts providing WB with further knowledge and guidance.

Roxann Arnold, Retired Executive Director Revenue Cycle for Emory Healthcare

Susan Scuillo, Former CFO DeKalb Regional Healthcare System and Independent Contractor

Rich Childs, Current Vice President of Revenue Cycle for Floyd Medical

Brian Unell, Former Vice President of Revenue Cycle for a large, multi-hospital system in the Southeast

Jerry Miller, Current AVP Integrated Care Coordination for Navicent Health

"Windham Brannon was a fantastic consulting partner for Digitize.AI. Their team had subject matter expertise around the Revenue Cycle that was beneficial as we thought about how to develop our A.I. product. I would definitely recommend working with Windham Brannon and I look forward to a long partnership with them." 

Justin A. Adams, Anduin, Inc.

Valerie Barckhoff
Principal, Healthcare Advisory Leader

Phone: 678-510-2838

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Danielle Epps
Senior Manager, Healthcare Advisory

Phone: 678-510-2836

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Our firm has extensive experience working with hospitals, health systems, and academic medical center’s Internal Audit Departments conducting key audits and reviews in the revenue cycle, including:

  • Revenue Cycle Operations Effectiveness
  • Denials Audits
  • Payer Recoupment/Take-back Reviews
  • Coding Quality Reviews
  • Write-Off/Adjustment Reviews

Tap into a leadership network that can fill critical vacancies for organizations in need of interim-management support. Our team of seasoned leaders provides hospitals, health systems, and academic medical centers interim leadership in the following areas:

  • VP, Revenue Cycle
  • VP, Centralized Billing Office
  • Director/Manager, PFS
  • Director/Manager, PAS

Our knowledgeable team of healthcare leaders will assess people, processes, technologies, and perform account cross-sections to identify process improvement initiatives in the following organizational departments:

  • Patient Access Services
  • Charge Capture
  • Coding/Health Information Management
  • Patient Financial Services

Identify methods to increase net revenue, accelerate cash, and reduce costs by redesigning processes, optimizing technology, and aligning vendors.

Join this membership-based program where your organization will have a Dedicated Advisor and your leaders will have exclusive access to in-depth resources, gain best-practice expertise, department toolkits, and ongoing revenue cycle expertise. Toolkit education covers such departmental areas as:

  • Price Transparency
  • Patient Access Quality
  • Point of Service (POS) Cash Collections
  • A/R Strategy & Cash Acceleration
  • Clean Claim
  • Billing Turnaround Time
  • Discharge Not Final Coded/Billed
  • Denials Management
  • Contractual Adjustment

Windham Brannon’s team of experienced revenue cycle leaders provides organizations assistance with Accounts Receivable follow-up, special projects, underpayment reviews, and other business-office support functions.

Smart Health Operations and Revenue Solutions (SHOAR), LLC combines the deep Revenue Cycle expertise of Windham Brannon and the Artificial Intelligence power of Deep Indigo. With over three decades of experience in the healthcare industry and implementing A.I. solutions, SHOAR, LLC will transform your revenue cycle using machine learning and artificial intelligence solutions. Valerie Barckhoff partners with Vipin Ramani, Ph.D of Deep Indigo to bring hospitals and healthcare organizations an optimized and reinvented revenue cycle. Let us help you reimagine your revenue cycle. Email to begin the journey.


Our team has over 30 years experience addressing issues that challenge any size healthcare organization. We work closely with the organization’s senior leadership team to guide them through the constant changes in the healthcare industry including revenue cycle management, steadily rising costs, and complex regulatory and compliance pressures such as price transparency.



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